Job Information
UCLA Health Payment/Cashier Collections Representative in Los Angeles, California
Description
Take on an essential role within a top-tier healthcare organization, supporting accurate and efficient payment posting processes that ensure smooth revenue operations. Elevate your expertise and impact at UCLA Health.
Under the direction of the Cash Posting Supervisor, you will:
Manage all aspects of payment postings within the accounts receivable (A/R) system
Interpret payer Explanation of Benefits (EOBs), including patient responsibilities, contractual adjustments, interest amounts, and denial/remark codes
Identify and apply payments and retractions from various payers, using appropriate payment codes, source codes, and remark codes in the A/R system
Handle patient credit balances by processing refunds or transferring payments between hospital and professional accounts
Conduct payment research and cashiering functions as needed to support accurate financial reporting
Join UCLA Health and be part of our commitment to operational excellence in healthcare.
Salary Range: $26.79-$38.05/hourly
Qualifications
We are seeking a self-directed, detail-oriented individual with:
High school diploma or GED; Minimum of 3 years of relevant experience, including at least 1 year in collections investigation
Experience in commercial and managed care collections, highly desired
Ability to interpret payer contracts and process contractual adjustments
In-depth knowledge of UB04 requirements and medical billing processes
Strong analytical skills and proven proficiency in Excel and spreadsheets
Understanding of collection techniques and laws, including AB1455, the Knox-Keene Act, Health & Safety Codes, etc., Familiarity with medical terminology, CPT codes, HCPCS codes, health networks, IPAs, HMOs, PPOs, PCPs, and contract affiliations
Excellent verbal and written communication skills
Proficiency in Microsoft Office, especially Excel and Word
Exceptional organizational skills, with the ability to meet deadlines, work independently or as part of a team, and prioritize tasks effectively
UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.